Delivery & Pick up

Pick up

To pick up the order at the headquarter is free of shipping costs. Customers will be informed as soon as the order is ready at the IRODORI headoffice.[/vc_column_text]


The following delivery times are valid without obligation for the regions listed below (working days Monday–Friday):

  • Switzerland:
    9 CHF  |  3-4 working days
  • Europe:
    up to 2 kg: 24 CHF  |  4-10 working days
    from 2 kg: 45 CHF  |  4-10 working days
  • Rest of the World:
    up to 2 kg: 32 CHF  |  15-20 working days
    from 2 kg: 53 CHF  |  15-20 working days

For deliveries to any place outside of Switzerland, duty, sales tax and import taxes will be charged. These must be paid by the recipient upon delivery of the order.

We will be glad to answer any further questions you might have by contact form


There are a few important things to keep in mind when returning a product you purchased.

  • You have 14 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from Us.
  • Shipping charges, Duties, taxes and other expenses are not reimbursed.
  • The return note will be enclosed with the delivery.


Retouren Online-Shop
Heinrichstrasse 225
CH-8005 Zurich

Please remember to ensure that the item you’re returning is repackaged with all elements.

For more information you can always contact us by contact form.